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Frequently asked questions:
What weight of paper do you use?
Various paper stocks and cardstocks are used. We will accept requests. All paper is acid-free.
What is your return Policy?
Return any unused items in the original packaging within 30 days of ordering for a 100% refund, excluding shipping charges. If an item is damaged we will replace it or refund your purchase price if you return it to us within 60 days of ordering.
You do not need to obtain advance permission to return merchandise. To
receive these return benefits you must:
- Send the item to us, freight prepaid.
- Include a copy of the packing slip or invoice with the returned items.
- Clearly mark the invoice number on the outside of your package.
- Include a note indicating the reason for your return.
- We strongly recommend shipping your parcels using a Delivery Confirmation. You may wish to purchase insurance as you are responsible for delivering packages to us in good condition.
After we receive products returned from you, we will usually post a house credit to your account within 15 days. When the credit is posted to your account, you will receive an email message confirming receipt of your return and indicating the amount of the credit granted. If you have requested a credit to your credit card company they will require additional time until the credit is posted to your account.
How can I get coupons/discounts?
If you would like to sign up for our email list, you will receive notifications of specials and any coupons available. Click here to send us an email asking to be added to our list.
What payment methods are taken?
We accept all major credit cards. Checks and money orders are accepted, but items will not ship until payment has been received and cleared.
Do you sell retail/wholesale?
Yes. We currently sell both retail and wholesale. If you are interested in wholesale please visit the wholesale link.
What products do you offer?
Currently we offer handmade frames, monograms, clocks and composition books/journals. We are adding to our collections quickly so there will always be new products introduced.
Do you take online orders?
Yes.
Mail orders?
Yes.
Phone orders?
Yes
Who manufactures the product?
Each product is hand made by Little Miss Priss & Company. Please allow extra time for delivery so that we can ensure each piece is carefully assembled. We do our best to have each product completed and mailed within 3 business days of the order.
